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Research and consulting giant Gartner says supply chain tech leaders and CSCOs are set to benefit from technology advancements - especially AI.
Driving the news: Gartner released the top supply chain technology trends for 2024, which included eight areas:
- Cyber extortion: Cyber criminals will use AI to execute attacks even faster.
- Supply chain data governance: Advanced analytics and AI will enable cross-functional visibility across companies, making data governance mission critical.
- End-to-end sustainable supply chains: Sustainability-related legislation will grow globally and drive a shift from voluntary to regulatory compliance.
- AI-enabled vision systems: Cameras, computer vision, and AI will automate several processes across the supply chain.
- Augmented connected workforce: Technology will speed up employee onboarding and improve decision-making.
- Composite AI: Different AI techniques will be used based on use case, instead of a “one-size-fits-all” approach.
- Next-gen humanoid workers: Humanoids will automate repetitive work done by humans.
- Machine customers: AI workers will autonomously obtain goods or services in exchange for payment.
Zooming in: AI plays a prominent role in at least four of these, as companies integrate the tech into their processes.
What they’re saying: “These technology trends are not isolated, but rather interconnected and mutually reinforcing,” Dwight Klappich, VP Analyst and Fellow in the Gartner Supply Chain practice, said in a release.
- “Innovative supply chain leaders will connect strategies and investments between multiple trends to help deliver on their mission-critical goals this year.”
